Title :
Modelling business communication as a foundation for business process redesign: a case of production logistics
Author :
Van Reijswoud, Victor E. ; Van der Rijst, Nardo B J
Author_Institution :
Dept. of Inf. Syst., Delft Univ. of Technol., Netherlands
Abstract :
This paper evaluates the suitability of a new modelling method called DEMO for the purpose of business process redesign. On the basis of the theoretical evaluation two extensions are proposed; the transaction sequence graph and the transaction process model. DEMO and the two extensions are applied to a case study. From the case study it is concluded that a DEMO analysis together with the extensions are a suitable tool for business process redesign
Keywords :
information systems; management of change; systems re-engineering; DEMO; business communication modelling; business process redesign; modelling method; production logistics; transaction process model; transaction sequence graph; Business communication; Business process re-engineering; Computer aided software engineering; Information analysis; Information systems; Information technology; Logistics; Management information systems; Production systems; Proposals;
Conference_Titel :
System Sciences, 1995. Proceedings of the Twenty-Eighth Hawaii International Conference on
Conference_Location :
Wailea, HI
Print_ISBN :
0-8186-6930-6
DOI :
10.1109/HICSS.1995.375664
