• DocumentCode
    2911029
  • Title

    Research of hierarchy synthetic evaluation based on grey relational analysis

  • Author

    Rui, Mu ; Jiatai, Zhang

  • Author_Institution
    Harbin Eng. Univ., Harbin
  • fYear
    2007
  • fDate
    18-20 Nov. 2007
  • Firstpage
    90
  • Lastpage
    94
  • Abstract
    The paper describes an innovative systematic approach, namely hierarchy grey relational analysis for optimal selection, based on the application of analytic hierarchy process (AHP), hierarchy house of quality (HHOQ) and traditional grey relational analysis (GRA). It can be applied for complicated multi-criteria decision-making to obtain scientific and reasonable results. This method adopts HHOQ to acquire the more accurate weight of each factor and establishes the model based on the theory of GRA to get the exact correlation of each project, in this way, the evaluation model is intuitionistic. The result illustrated that the hierarchy GRA combines the traditional GRA with the idea of the hierarchy about the house of quality. It allows more effective reflection of the actual characteristics of the problem in comparation to the mono level-based evaluation. Different levels of importance of the criteria are reflected through the weights to avoid subjectivity and randomness. In addition, the quantified evaluating scale makes the alternative selection more comparable and comprehensive. Finally, the future work is put forward.
  • Keywords
    customer satisfaction; decision making; grey systems; product design; quality function deployment; analytic hierarchy process; customer satisfaction; grey relational analysis; hierarchy house of quality; hierarchy synthetic evaluation; intuitionistic evaluation model; multicriteria decision making; optimal selection; product design; quality function deployment; Conference management; Customer service; Decision making; Intelligent systems; Machining; Performance analysis; Product design; Quality function deployment; Refrigeration; Strategic planning;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Grey Systems and Intelligent Services, 2007. GSIS 2007. IEEE International Conference on
  • Conference_Location
    Nanjing
  • Print_ISBN
    978-1-4244-1294-5
  • Electronic_ISBN
    978-1-4244-1294-5
  • Type

    conf

  • DOI
    10.1109/GSIS.2007.4443243
  • Filename
    4443243