Title :
Evaluation of a diagnosis information system for semi-autonomous production islands
Author :
Majonica, Barbara ; Zimolong, Bernhard
Author_Institution :
Bochan Univ., Germany
Abstract :
This paper describes an evaluation study which was carried to analyze the behavior patterns of the operators that typically occur in interaction with a computer-based diagnosis information system (DIS). DIS was developed for the maintenance tasks in semi-autonomous production islands. The evaluation study was conducted in special work-training centres and in companies of the metal-manufacturing industry. The users´ interaction with the system and the increase in knowledge were recorded and analyzed. Additionally, the potential users´ assessed usability of the system according to software-ergonomic principles was included
Keywords :
decision support systems; factory automation; fault diagnosis; human factors; maintenance engineering; man-machine systems; decision support system; diagnosis information system; human-computer interaction; metal-manufacturing industry; operator behavior patterns; semi-autonomous production islands; software-ergonomic principles; troubleshooting; usability; Computer aided manufacturing; Costs; Decision support systems; Humans; Information analysis; Information systems; Metals industry; Pattern analysis; Production systems; Usability;
Conference_Titel :
Systems, Man, and Cybernetics, 1994. Humans, Information and Technology., 1994 IEEE International Conference on
Conference_Location :
San Antonio, TX
Print_ISBN :
0-7803-2129-4
DOI :
10.1109/ICSMC.1994.399924
