Learning From Failure: The Benefit of Systems Thinking for Multimedia

This paper asks whether the emphasis of many computer professionals and academics towards engineering and rationality, in the area of Information Systems development is wholly appropriate. The paper suggests that it would help if stakeholders had a wider focus. The paper examines the history of the technology used for IT and the issues identified in the literature as being perceived to have been factors leading to failure. The issues associated with difficulties for information systems development are being addressed through methods based on social science. This paper suggests that it may be beneficial to include such approaches within multimedia.