R&M-contracting strategy

The authors define and describe a novel approach to R&M (reliability and maintainability) contracting. The current approach to R&M contracting used almost universally by government and industry is discussed, and the problems normally encountered are identified. The techniques and sources of data used in the preparation of R&M statements of work are identified and discussed. The application of total quality management (TQM) principles and practices as a prerequisite to the new R&M contracting strategy is presented. A brief discussion of the procedures for defining and implementing the strategy is provided. It is noted that the R&M contracting strategy presented will simplify the R&M program requirements definition process, ensure key R&M tasks are selected and appropriately tailored, and produce a cost-effective program