Title :
Future Store Picking System Using RFID and USN Technique
Author :
Park, Jung-Oh ; Kim, Jung-Jae ; Kim, Sang-Geun ; Jun, Moon-Seog
Author_Institution :
Dept of Comput. Sci., Soongsil Univ., Seoul, South Korea
Abstract :
The most core technology demanded by the ubiquitous era is infrastructure. Intellectual store management and future store are receiving the spotlight in recent distribution industry. Intellectualization of stores is applied using techniques such as RFID and USN. Studies are focusing on efficient store management through improvement of work processes and development of services that provide convenience to customers for shopping. In this paper, basic infrastructure was constructed for efficient customer service and store management was simplified through customer participation, thereby allowing reduced use of human resources, reduced cost of operation through simplified store management with reduced number of direct visiting customers by activation of picking and delivery, and concentration of surplus human resources and expenses caused by intellectual system on customer service.
Keywords :
customer services; radiofrequency identification; retail data processing; ubiquitous computing; wireless sensor networks; RFID; USN; customer service; distribution industry; future store picking system; intellectual store management; surplus human resources; ubiquitous era; Computer science; Customer service; Human resource management; Intelligent sensors; Inventory management; Marketing and sales; Middleware; Power system management; Radiofrequency identification; Technology management; EPC; Future Store; PKI; RFID; USN;
Conference_Titel :
Computer Sciences and Convergence Information Technology, 2009. ICCIT '09. Fourth International Conference on
Conference_Location :
Seoul
Print_ISBN :
978-1-4244-5244-6
Electronic_ISBN :
978-0-7695-3896-9
DOI :
10.1109/ICCIT.2009.87