• DocumentCode
    2928452
  • Title

    Research on Consumer Confidence in the Online Store

  • Author

    Cao Yu-kun ; Sun Lu

  • Author_Institution
    Coll. of Econ. & Manage., Northeast Forestry Univ., Harbin, China
  • Volume
    4
  • fYear
    2009
  • fDate
    26-27 Dec. 2009
  • Firstpage
    152
  • Lastpage
    155
  • Abstract
    Online store is convenient than a physical store, but the development of China´s Internet store also in its infancy. Many literatures for the network study the trust, however, most of them studied before buying and e-commerce environment. My study hopes to buy a whole online store for the flow-way trust the focus of the theoretical study to explore the impact of today´s trust. The trust put forward B2C architecture: trust in the network stressed that the overall impact of the store as well as to customers between the recommendations to establish a network to the customer loyalty level, creating the largest corporate profit. In this study, the model contains two main levels: the purchase of pre-factors, and after the purchase of factors. Through two kinds of levels to explore ways to affect the trust and from the empirical research found that China´s current online store in the obstacles, to explore how to increase consumer´ s business confidence.
  • Keywords
    Internet; consumer behaviour; electronic commerce; B2C architecture; Internet store; consumer confidence; e-commerce; online store; Business communication; Conference management; Educational institutions; Environmental economics; Forestry; IP networks; Industrial engineering; Information management; Innovation management; Web and internet services; B2C; Confidence; E-commerce; Online store;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Information Management, Innovation Management and Industrial Engineering, 2009 International Conference on
  • Conference_Location
    Xi´an
  • Print_ISBN
    978-0-7695-3876-1
  • Type

    conf

  • DOI
    10.1109/ICIII.2009.498
  • Filename
    5370061