DocumentCode
2936123
Title
Phonetool: integrating telephones and workstations
Author
Schmandt, Chris ; Casner, Stephen
Author_Institution
Media Lab., MIT, MA, USA
fYear
1989
fDate
27-30 Nov 1989
Firstpage
970
Abstract
The authors argue for computer workstation access to voice telephony functions. They describe several computer-based communication tools developed in their laboratories, and explore one, Phonetool, as a detailed example. They discuss user interface issues for collections of such utilities. Finally, they discuss several architectures for interaction with the PBX and the communication requirements between workstation and switch
Keywords
electronic switching systems; private telephone exchanges; telephone station equipment; user interfaces; workstations; ESS; PBX; Phonetool; computer workstation access; computer-based communication tools; user interface issues; voice telephony functions; Computer architecture; Computer displays; Laboratories; Mice; Switches; Telecommunication computing; Telephony; User interfaces; Voice mail; Workstations;
fLanguage
English
Publisher
ieee
Conference_Titel
Global Telecommunications Conference and Exhibition 'Communications Technology for the 1990s and Beyond' (GLOBECOM), 1989. IEEE
Conference_Location
Dallas, TX
Type
conf
DOI
10.1109/GLOCOM.1989.64104
Filename
64104
Link To Document