Title :
Customer service creation prototype (CUSP) for the advanced intelligent network
Author :
Boggs, George J. ; Simmons, Ronald V.
Author_Institution :
Ameritech Services, Rolling Meadows, IL, USA
Abstract :
A graphical user interface is described which was built on an object-based architecture for customer access to AIN (advanced intelligent network). The interface provides a simple telecommunications domain metaphor. It is designed to match a customer´s mental model of the network and simplify AIN management and programming
Keywords :
graphical user interfaces; intelligent networks; telecommunication network management; telecommunications computing; AIN management; AIN programming; advanced intelligent network; customer access; customer service creation prototype; graphical user interface; mental model; object-based architecture; telecommunications domain metaphor; Customer service; Environmental management; Graphical user interfaces; Intelligent networks; Interactive systems; Productivity; Prototypes; Spatial databases; Telephony; User interfaces;
Conference_Titel :
Global Telecommunications Conference, 1991. GLOBECOM '91. 'Countdown to the New Millennium. Featuring a Mini-Theme on: Personal Communications Services
Conference_Location :
Phoenix, AZ
Print_ISBN :
0-87942-697-7
DOI :
10.1109/GLOCOM.1991.188596
