DocumentCode
2937384
Title
Customer service creation prototype (CUSP) for the advanced intelligent network
Author
Boggs, George J. ; Simmons, Ronald V.
Author_Institution
Ameritech Services, Rolling Meadows, IL, USA
fYear
1991
fDate
2-5 Dec 1991
Firstpage
1386
Abstract
A graphical user interface is described which was built on an object-based architecture for customer access to AIN (advanced intelligent network). The interface provides a simple telecommunications domain metaphor. It is designed to match a customer´s mental model of the network and simplify AIN management and programming
Keywords
graphical user interfaces; intelligent networks; telecommunication network management; telecommunications computing; AIN management; AIN programming; advanced intelligent network; customer access; customer service creation prototype; graphical user interface; mental model; object-based architecture; telecommunications domain metaphor; Customer service; Environmental management; Graphical user interfaces; Intelligent networks; Interactive systems; Productivity; Prototypes; Spatial databases; Telephony; User interfaces;
fLanguage
English
Publisher
ieee
Conference_Titel
Global Telecommunications Conference, 1991. GLOBECOM '91. 'Countdown to the New Millennium. Featuring a Mini-Theme on: Personal Communications Services
Conference_Location
Phoenix, AZ
Print_ISBN
0-87942-697-7
Type
conf
DOI
10.1109/GLOCOM.1991.188596
Filename
188596
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