From Usability to Adoption - A New M-commerce Adoption Study Framework

This paper tries to explore the adoption of m-commerce from the perspective of system usability. The definition and measurement of m-commerce system usability are discussed. Four categories of factors that will affect m-commerce system usability are clarified and analyzed, namely mobile device, WAP, mobile communication networks and context factors. By proposing a new m-commerce adoption study framework, this paper hope to draw more attentions to m-commerce systems usability study, which we think is very crucial to m-commerce adoption and, in turn, m-commerce development.