Towards Requirements Engineering Practice for Professional End User Developers: A Case Study

End-user development has received a lot of attention in the research community. Despite the importance of requirements engineering in the software development life-cycle, comparatively little exists in the way of prescriptive advice or case studies on both requirements engineering and end-user development. This paper argues that end-user developers can obtain practical benefit by adopting professional requirements engineering practices. We report on how these practices were fostered within a workplace environment and illustrate that evaluating the effectiveness of teaching such practices can lead to a better understanding of the relationship between end-user development and software engineering in general.