A QoS approach for satisfying service goals of facilities that employ automated material-handling systems

The research in this paper considers the problem of optimising material handling within an automated material handling and storage facility where palletised or containerised materials have to be moved by different types of automated material-handling systems that are physically linked together. An optimisation methodology based on the quality of service (QoS) approach has been researched and adopted for this domain. A research test bed that was adapted from an industrial application was used for the testing of the QoS approach