DocumentCode :
2959809
Title :
The determinants of the adoption of Internet Banking by Chinese consumers
Author :
Wenchao, Wang ; Jordan, Declan
Author_Institution :
Sch. of Bus. Adm., Henan Univ. of Finance & Econ., Zhengzhou, China
fYear :
2009
fDate :
22-24 July 2009
Firstpage :
760
Lastpage :
763
Abstract :
With the development of computer technology and the ubiquitousness of the Internet, Internet banking (IB) has become more popular among Chinese consumers. However, due to constraints on its adoption and the size of the Chinese market, there is still scope for significant IB adoption focusing on Chinese IB market conditions and the features of consumers, this paper analyzes the determinants of consumers´ IB adoption based on the theory of planned behavior (TPB). It employs structural equation modelling to explore the factors that influence IB use, from attitude to IB Adoption (AIBA), subjective norms (SN) and perceived adoption behavior control (PABC).
Keywords :
Internet; banking; consumer behaviour; Chinese consumer; Chinese market; Internet banking; computer technology; perceived adoption behavior control; structural equation modelling; subjective norm; theory of planned behavior; Attitude control; Banking; Business; Consumer behavior; Costs; Economic forecasting; Finance; Internet; Position measurement; Tin; Determinants; Internet Banking; Planned Behavior;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Service Operations, Logistics and Informatics, 2009. SOLI '09. IEEE/INFORMS International Conference on
Conference_Location :
Chicago, IL
Print_ISBN :
978-1-4244-3540-1
Electronic_ISBN :
978-1-4244-3541-8
Type :
conf
DOI :
10.1109/SOLI.2009.5204034
Filename :
5204034
Link To Document :
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