DocumentCode
2959809
Title
The determinants of the adoption of Internet Banking by Chinese consumers
Author
Wenchao, Wang ; Jordan, Declan
Author_Institution
Sch. of Bus. Adm., Henan Univ. of Finance & Econ., Zhengzhou, China
fYear
2009
fDate
22-24 July 2009
Firstpage
760
Lastpage
763
Abstract
With the development of computer technology and the ubiquitousness of the Internet, Internet banking (IB) has become more popular among Chinese consumers. However, due to constraints on its adoption and the size of the Chinese market, there is still scope for significant IB adoption focusing on Chinese IB market conditions and the features of consumers, this paper analyzes the determinants of consumers´ IB adoption based on the theory of planned behavior (TPB). It employs structural equation modelling to explore the factors that influence IB use, from attitude to IB Adoption (AIBA), subjective norms (SN) and perceived adoption behavior control (PABC).
Keywords
Internet; banking; consumer behaviour; Chinese consumer; Chinese market; Internet banking; computer technology; perceived adoption behavior control; structural equation modelling; subjective norm; theory of planned behavior; Attitude control; Banking; Business; Consumer behavior; Costs; Economic forecasting; Finance; Internet; Position measurement; Tin; Determinants; Internet Banking; Planned Behavior;
fLanguage
English
Publisher
ieee
Conference_Titel
Service Operations, Logistics and Informatics, 2009. SOLI '09. IEEE/INFORMS International Conference on
Conference_Location
Chicago, IL
Print_ISBN
978-1-4244-3540-1
Electronic_ISBN
978-1-4244-3541-8
Type
conf
DOI
10.1109/SOLI.2009.5204034
Filename
5204034
Link To Document