Title :
A Research on Tourism Human Resource Development Based on Competency Model
Author :
Zhaoxi Zeng ; Weifeng Wang ; Qintao Wang ; Meiyu Tang
Author_Institution :
Dept. of Tourism Manage., Jinan Vocational Coll., Jinan, China
Abstract :
The application of a competency model in China´s tourism enterprises is still growing. The ability of tourism professionals is the key which can enhance the core competitiveness of enterprises. A competency-based model for human resource development (HRD) proves to be a useful tool to help tourism enterprises to gain competitive advantages. The model is composed of three aspects: professional accomplishments, professional ethics, and value orientations. The model will provide the directors, practitioners of HRD and their employees, with a unified criterion for their practical work and human resource management.
Keywords :
ethical aspects; human resource management; travel industry; HRD; competency-based model; human resource development; professional accomplishments; professional ethics; tourism enterprises; tourism professionals; Educational institutions; Ethics; Human resource management; Humans; Organizations; Training;
Conference_Titel :
Management and Service Science (MASS), 2011 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-6579-8
DOI :
10.1109/ICMSS.2011.5998099