Modeling Critical Factors of Quality in E-learning: A Structural Equations Model Test

We used structural equation modeling to test and confirm the structure of a model of critical factors of quality in e-learning. Our results show, with expressive goodness-of-fit, that the perceived quality in e-learning is explained by three factors: the training process, the training attitudes of the trainees, and the perceived training utility. These factors were all considered statistically significant and relevant to explain the perceptions of quality in e-learning. These findings are useful for e-learning-based professional training providers, employers, training managers, and all those who are searching for an effective and easy to use model of quality in e-learning and plan to evaluate it.