• DocumentCode
    2964195
  • Title

    Integration Model and Approach to Quality Management

  • Author

    Ma Yizhong ; Liu Liping

  • Author_Institution
    Sch. of Econ. & Manage., Nanjing Univ. of Sci. & Technol., Nanjing, China
  • fYear
    2011
  • fDate
    12-14 Aug. 2011
  • Firstpage
    1
  • Lastpage
    4
  • Abstract
    The complexity of today´s business environment has made it necessary for organizations to evaluate all the alternatives before committing your resources to an improvement process and high quality. This paper first analyzes and compares the differences among ISO 9000 series standards, Total Quality Management (TQM) and Six Sigma. Then we combine them into an integrating quality management model. After that we systematically analyze the key factors and relationships among them. And finally, the steps of implementing the integrating quality management approach are provided.
  • Keywords
    ISO standards; organisational aspects; six sigma (quality); total quality management; ISO 9000 series standards; TQM; business environment; high quality; improvement process; integrating quality management model; integration model; organizations; six sigma; total quality management; Certification; Organizations; Six sigma; Standards organizations;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Management and Service Science (MASS), 2011 International Conference on
  • Conference_Location
    Wuhan
  • Print_ISBN
    978-1-4244-6579-8
  • Type

    conf

  • DOI
    10.1109/ICMSS.2011.5998221
  • Filename
    5998221