Title :
Research on the service-oriented manufacturing model
Author :
Gao Na ; Zhao Songzheng ; Zhang Xiaodi
Author_Institution :
Sch. of Manage., Northwestern Polytech. Univ., Xi´an, China
Abstract :
Service-oriented manufacturing is a new industry model which integrating manufacturing and service. In this paper, the definition of service-oriented manufacturing is introduced. It is pointed out that the development of service-oriented manufacturing will play a key role in upgrading manufacturing sectors and growth of service sectors. Finally, this paper builds a service-oriented manufacturing model which based on customer-oriented and whole processes services.
Keywords :
customer services; service industries; customer-oriented service; service sectors; service-oriented manufacturing; Companies; Customer satisfaction; Design engineering; Intserv networks; Manufacturing industries; Manufacturing processes; Outsourcing; Production; Pulp manufacturing; Virtual manufacturing; customer- oriented; production model; service-oriented manufacturing;
Conference_Titel :
Industrial Engineering and Engineering Management, 2009. IEEM 2009. IEEE International Conference on
Conference_Location :
Hong Kong
Print_ISBN :
978-1-4244-4869-2
Electronic_ISBN :
978-1-4244-4870-8
DOI :
10.1109/IEEM.2009.5372956
