• DocumentCode
    2967073
  • Title

    Factors causing the termination of the relationship with suppliers

  • Author

    Calisir, Fethi ; Gumussoy, Cigdem A.

  • Author_Institution
    Ind. Eng. Dept., Istanbul Tech. Univ., Istanbul, Turkey
  • fYear
    2009
  • fDate
    8-11 Dec. 2009
  • Firstpage
    1429
  • Lastpage
    1433
  • Abstract
    Over the past few years, firms have given more importance to the purchase-related decisions to gain competitive edge. Although great emphasis is given to the selection process of suppliers, commercial partnership may be terminated at a future date. This study, based on data from 66 automotive firms, examines factors affecting buyers´ decision on the termination of the relationship with suppliers in the automotive industry. The results indicate that buyers rate `supplier´s disinterest´ as the most influential construct of problems, and among the 25 individual problems, `supplier firm does not make product deliveries in agreed time´ is rated as the most influential problem to end commercial partnership. In addition, `competitive firm´s attraction level´ is the only determinant of the probability of working again with the former supplier at a future date. Implications of these findings are discussed and further research opportunities described.
  • Keywords
    automobile industry; customer relationship management; decision making; industrial relations; purchasing; automotive firms; automotive industry; buyers decision; commercial partnership; product delivery; purchase-related decisions; supplier disinterest; supplier firm; supplier relationship; Automotive engineering; Business; Companies; Industrial relations; Manufacturing industries; Pricing; Production; Supply chain management; Switches; Vehicles; Supplier relationship; automotive industry; termination;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Industrial Engineering and Engineering Management, 2009. IEEM 2009. IEEE International Conference on
  • Conference_Location
    Hong Kong
  • Print_ISBN
    978-1-4244-4869-2
  • Electronic_ISBN
    978-1-4244-4870-8
  • Type

    conf

  • DOI
    10.1109/IEEM.2009.5373057
  • Filename
    5373057