Managing User Irritation in Wireless VoIP Using Noncooperative Games

Wireless voice over IP (VoIP) is subject to unpredictable link conditions which directly contribute to user irritation. Standard technological means available to the network provider to remedy wireless link problems require additional radio resources to be allocated. Given that radio resource is limited, it is not clear whether such allocation strategies to reduce user irritation are economically rewarding for the wireless providers. We model the resource allocation dilemma to reduce user irritation as a noncooperative game between the provider and the VoIP user suffering from a link quality problem. We demonstrate that providers implementing Nash equilibrium can expect to optimize their revenues and avoid potential churning.