Visualization and Clustering of Business Process Collections Based on Process Metric Values

Motivated by ideas of software measurement, the area of process measurement has attracted attention in recent time. Numerous process metrics have been proposed to measure (often structural) properties of business processes.In this paper, we propose heatmaps, a visualization technique for high-dimensional data originally used in genetics, for visualizing the process metric values of business process collections. So, new insights into the distribution of the metric values among the processes could be gained. Additionally, we use clustering for analyzing (1) the correlations between different process metrics and (2) finding (structurally) similar processes among business process collections. Our approach has been successfully applied to the SAP Reference Model processes.