Multi-criteria evaluation model for a software development project

Although the effectiveness of a project is determined by the level the project achieves, fairly and objectively assessing the effectiveness of an ad hoc model of project management is of priority concern. Since enterprises typically have limited resources for project, companies also want to review how many economic benefits are created by the costs of project inputs. However, some benefits are not easily quantified. This study focuses on project construction and assesses the effectiveness of the proposed evaluation model. This model has four dimensions: commercial effectiveness; customer relationship; execution process; and, organizational growth and innovation. In total, the model uses 50 criteria. The analytical network process (ANP) proposed by Saaty is utilized to determine the importance of weights for each dimension, strategic subject and measurement indicator.