DocumentCode :
2992715
Title :
The research on IT employee engagement
Author :
Jiandong, Zhang ; Min, Hou
Author_Institution :
Sch. of Manage., Dalian Univ. of Technol., Dalian, China
fYear :
2009
fDate :
26-29 Nov. 2009
Firstpage :
2004
Lastpage :
2007
Abstract :
Employee engagement is very important to enterprises development and helpful for achieving success. It contributes to promote the organization productivity, profits and customer satisfaction, furthermore to reduce turnover and trouble of occurrence. The modern business competition is substantially the competition of human resources. Developing the employee´s potential ability well by raising employee engagement is a magic weapon with which a modern business enterprise obtains success. The aim of the research is study the employee engagement in IT industry in China. 225 samples were collected and investigated. Numbers of effective factors are found out finally. According to the difference in age, sex, education background and working time, there are obvious differences in the dimensions of IT employee engagement. Therefore, many valid improving ways to employee engagement are put out.
Keywords :
customer satisfaction; human resource management; information technology; personnel; IT employee engagement; IT industry; business competition; business enterprise; customer satisfaction; enterprises development; human resources; organization productivity; Analysis of variance; Customer satisfaction; Defense industry; Humans; Potential well; Productivity; Research and development management; Sustainable development; Technology management; Weapons; Employee engagement; Human resources; IT industry; organizational behavior;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Computer-Aided Industrial Design & Conceptual Design, 2009. CAID & CD 2009. IEEE 10th International Conference on
Conference_Location :
Wenzhou
Print_ISBN :
978-1-4244-5266-8
Electronic_ISBN :
978-1-4244-5268-2
Type :
conf
DOI :
10.1109/CAIDCD.2009.5374878
Filename :
5374878
Link To Document :
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