An inside view of Air Force ground electronic equipment maintenance

The authors report the results of a study conducted to identify and quantify the major field factors and influences which impact US Air Force maintenance of ground electronic systems and equipment. Data was collected from the maintenance personnel who work with the ground-based electronic systems. This approach was to develop expert panels on field repair operations to gain special insight into the known divergence between predicted and observed values of mean-time-to-repair (MTTR). Surveys and interviews were conducted at various Air Force bases with senior-level experience maintenance officers and technicians. Data questionnaires were used as guides by the interviewers, and were filled out by the interviewers subsequent to their discussions with the maintenance personnel at most of the visited bases