• DocumentCode
    3033908
  • Title

    Developing an End-User Oriented SLA in the NGN Environment

  • Author

    Eun, Hyun-ji ; Kim, Seongcheol

  • Author_Institution
    Inf. & Commun. Univ., Daejeon
  • fYear
    2006
  • fDate
    9-13 July 2006
  • Firstpage
    275
  • Lastpage
    277
  • Abstract
    Since service quality is expected to be a key differentiator in the service-based competition, NGN service providers need to gain a competitive advantage by developing development of customer oriented SLA.
  • Keywords
    quality of service; telecommunication network management; NGN environment; end-user oriented SLA; service quality; service-based competition; Business communication; Communication industry; Convergence; Electronic mail; Industrial relations; Microwave integrated circuits; Multimedia systems; Next generation networking; Quality of service; Telecommunication services;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Optical Internet and Next Generation Network, 2006. COIN-NGNCON 2006. The Joint International Conference on
  • Conference_Location
    Jeju
  • Print_ISBN
    978-89-955301-4-6
  • Electronic_ISBN
    978-89-955301-4-6
  • Type

    conf

  • DOI
    10.1109/COINNGNCON.2006.4454691
  • Filename
    4454691
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=3033908