Title :
Table of contents
Abstract :
The following topics are dealt with: service science; customer value; service innovation; experience design; product service system design; social network; online services;affective design; service discovery; reuse; composition; interaction design;service systems; service analysis; and engineering.
Keywords :
customer satisfaction; customer services; design engineering; service industries; social networking (online); affective design; composition; customer value; engineering; experience design; interaction design; online services; product service system design; reuse; service analysis; service discovery; service innovation; service science; service systems; social network;
Conference_Titel :
Service Science and Innovation (ICSSI), 2013 Fifth International Conference on
Conference_Location :
Kaohsiung
DOI :
10.1109/ICSSI.2013.4
