Title :
Deming´s principles applied to engineering management
Author :
Mason, Carl R. ; Kapsales, Peter P.
Author_Institution :
A&T Bell Labs., Holmdel, NJ, USA
Abstract :
The authors compare engineering and managerial practices before the introduction of quality management theories. They discuss these practices with the knowledge required to apply and practise W. Edwards Deming´s theory for management. They review the engineering culture and routine practices of a research and development organization, and provide a critical analysis of that environment compared with Deming´s fourteen for management. Deming´s theory is discussed and critiques on the basis of observations and an analysis that focuses on the changes required for engineers and engineering management to make the transition to quality-based management theories. Challenges and barriers in the transition to the new theory of management are summarized. Case studies provide examples contrasting theory and practice
Keywords :
engineering; management; quality control; Deming´s principles; engineering culture; engineering management; managerial practices; quality-based management theories; research and development; transition; Engineering management; Environmental economics; Knowledge engineering; Knowledge management; Marketing management; Production; Quality awards; Quality management; Research and development; Research and development management;
Conference_Titel :
Engineering Management Conference, 1990. Management Through the Year 2000 - Gaining the Competitive Advantage, 1990 IEEE International
Conference_Location :
Santa Clara, CA
DOI :
10.1109/IEMC.1990.201239