Title :
ERP implementation critical success factors-the role and impact of business process management
Author :
Jarrar, Yasar F. ; Al-Mudimigh, Abdullah ; Zairi, Mohamed
Author_Institution :
European Centre for Total Quality Manage., Bradford Univ., UK
Abstract :
Variously called enterprises resource planning (ERP) systems, enterprise-wide systems, or enterprise business system, these comprehensive, package software solutions seek to integrate the complete range of a business´s processes and functions in order to present a holistic view of the business from a single information and IT architecture. The critical success factors for ERP implementation include top management support, a clear business vision and issues specific to ERP such as ERP strategy and software configuration. However, some of the more important factors are the issue related to re-engineering business processes and the integration of various core processes to the ERP system
Keywords :
business data processing; information technology; management of change; systems re-engineering; ERP implementation; IT architecture; business process management; business processes reengineering; business vision; change management; core processes; critical success factors; enterprise business system; enterprise-wide systems; enterprises resource planning; information architecture; package software solutions; top management support; Application software; Best practices; Business process re-engineering; Companies; Electronic mail; Enterprise resource planning; Management information systems; Quality management; Spine; Total quality management;
Conference_Titel :
Management of Innovation and Technology, 2000. ICMIT 2000. Proceedings of the 2000 IEEE International Conference on
Print_ISBN :
0-7803-6652-2
DOI :
10.1109/ICMIT.2000.917299
