Title :
The Research of Quality Cost Efficiency with Considering the Implicit Cost Based on Non-parametric Analysis
Author :
Gu, Yao ; Guo, Lan ; Sun, Qingyu
Author_Institution :
Sch. of Econ. & Manage., Hebei Univ. of Eng., Handan, China
Abstract :
The estimation of the quality cost efficiency is the important content of quality management, and implicit cost of quality is the important factor which impact quality management. In this paper, we divided the production processes into `n´ processes according with the theory of product life-cycle. We are the first to use non-parametric data envelopment analysis (DEA) method for estimating the quality cost efficiency of every process on the condition of considering the implicit cost. We innovated to put forward a method for dealing with implicit cost which is used the function of quality cost and variable weight theory. Examples showed that the method is rationality and effectiveness, as it utilizes an open system view of today´s modern business organization and the competitive environment in which it operates.
Keywords :
data envelopment analysis; decision making; decision theory; econometrics; life cycle costing; quality management; DEA method; DMU; competitive environment; decision-making unit; implicit cost; modern business organization; nonparametric data envelopment analysis method; product life-cycle theory; production process; quality cost efficiency estimation; quality management; variable weight theory; Content management; Cost function; Data envelopment analysis; Educational institutions; Electronic commerce; Engineering management; Libraries; Quality management; Security; Sun; implicit cost; non-parametric analysis; quality cost efficiency;
Conference_Titel :
Electronic Commerce and Security, 2009. ISECS '09. Second International Symposium on
Conference_Location :
Nanchang
Print_ISBN :
978-0-7695-3643-9
DOI :
10.1109/ISECS.2009.244
