Title :
Q-learn argumentation schemes for car sales dialogues
Author_Institution :
Dept. of Comput. Sci., Tech. Univ. of Cluj-Napoca, Cluj-Napoca
Abstract :
Agents need to argue with other agents many times, developing persuasion strategies that are effective over repeated situations. Applying reinforcement learning (RL) to the design of argumentation policies is appealing to dialogues where the counterpart can be modelled as a probability distribution. The idea of this research is to apply RL to speech acts in order to learn which discourse pattern is best to be conveyed during an argumentation game. Empowered by this learning mechanism, the persuasive agents gradually become more skillful through repeated argumentation.
Keywords :
game theory; learning (artificial intelligence); software agents; Q-learn argumentation schemes; car sales dialogues; persuasion strategies; probability distribution; reinforcement learning; Computer science; Instruments; Large-scale systems; Learning systems; Logic; Marketing and sales; Ontologies; Probability distribution; Protocols; Speech;
Conference_Titel :
Intelligent Computer Communication and Processing, 2008. ICCP 2008. 4th International Conference on
Conference_Location :
Cluj-Napoca
Print_ISBN :
978-1-4244-2673-7
DOI :
10.1109/ICCP.2008.4648381