DocumentCode
3063578
Title
ICT Application in the Return Logistics of BtoC Business in China
Author
Li, Li ; Han, Chunhong
Author_Institution
Sch. of Manage., Shanghai Inst. of Foreign Trade, Shanghai, China
fYear
2011
fDate
29-31 July 2011
Firstpage
71
Lastpage
74
Abstract
This paper seeks to report current return logistics status in China. The research focuses on the relationship between ICT application and return logistics improvement in e-business market. A typical return process in BtoC is provided, which can guide managers to find problems with the return processing. Return logistics based ICT development and trends are also analyzed.
Keywords
electronic commerce; logistics data processing; BtoC business logistics; China; ICT application; e-business market; return logistics improvement; Companies; Internet; Radiofrequency identification; Reverse logistics; BtoC; Forward Logistics; ICT; RL (Return Logistics);
fLanguage
English
Publisher
ieee
Conference_Titel
Business Computing and Global Informatization (BCGIN), 2011 International Conference on
Conference_Location
Shanghai
Print_ISBN
978-1-4577-0788-9
Electronic_ISBN
978-0-7695-4464-9
Type
conf
DOI
10.1109/BCGIn.2011.26
Filename
6003829
Link To Document