Title :
A Negotiation Protocol Description Language for Automated Service Level Agreement Negotiations
Author :
Hudert, Sebastian ; Eymann, Torsten ; Ludwig, Heiko ; Wirtz, Guido
Author_Institution :
Dept. of Inf. Syst. Manage., Univ. of Bayreuth, Bayreuth, Germany
Abstract :
The vision of an open and global Internet of services (IoS) is driven by globalization and fast changing settings when trading on a world-wide scope. It requires automated on-line techniques for handling services and resources themselves, for advertising and discovery as well as for the on-the-fly negotiation of proper terms for their use. In such a setting covering completely different branches and traditions of business, a flexible infrastructure for negotiating service level agreements is mandatory. In this paper, we propose an extended service usage cycle suitable for IoS along with an expressive but still machine manageable protocol description language capable of specifying a multitude of different negotiation protocols. It supports the extended usage cycle and permits choosing services with appropriate SLA negotiation styles as well as performing SLA negotiations based on the style agreed by potential business partners.
Keywords :
Web services; negotiation support systems; Internet of services; automated online techniques; automated service level agreement negotiations; extended service usage cycle; machine manageable protocol description language; negotiation protocol description language; Business; Computer vision; Distributed computing; Economic forecasting; Humans; Natural languages; Protocols; Quality management; Quality of service; Web and internet services; SLAs; internet of services; negotiation protocol;
Conference_Titel :
Commerce and Enterprise Computing, 2009. CEC '09. IEEE Conference on
Conference_Location :
Vienna
Print_ISBN :
978-0-7695-3755-9
DOI :
10.1109/CEC.2009.45