IP telephony shifts from unified communications to social media

Author

Van Marle, Dick

Author_Institution

Infrastruct. service, Capgemini Nederland BV, Utrecht, Netherlands

fYear

2011

fDate

Aug. 31 2011-Sept. 3 2011

Firstpage

1

Lastpage

4

Abstract

Since 2000 companies have been implementing IP telephony. Unified communications was the next step, flowed by Video-conferencing. In 2009 positioning and location based services were added to mobile devices. Today we are moving to social media systems. Workgroups need to share information and benefit from this new technology. In the upcoming years even more more video will be used. Telcos should prepare for loss of revenue on current support contacts, but there is potential revenue from high speed SIP links, hosted IP-PBXes, social media systems and mass storage systems.

Keywords

Internet telephony; mobile communication; multimedia communication; signalling protocols; social networking (online); teleconferencing; video communication; IP telephony; SIP links; hosted IP-PBXes; location based services; mass storage systems; mobile devices; positioning based services; social media systems; unified communications; video-conferencing; Companies; IP networks; Instant messaging; Media; Mobile handsets; Telephony; Enterprice Social media systems; IP telephony; Unified Communications; location based service; new way of working;

fLanguage

English

Publisher

ieee

Conference_Titel

FITCE Congress (FITCE), 2011 50th

Conference_Location

Palermo

Print_ISBN

978-1-4577-1208-1

Type

conf

DOI

10.1109/FITCE.2011.6133429

Filename

6133429