Title :
The unknown factor in the human equation
Author :
Midkiff, Edwin B.
Author_Institution :
Boeing Mil. Airplanes, Wichita, KS, USA
Abstract :
Experience with the initial institution of the total-quality-commitment program at Boeing Military Airplanes is described. An effort is made to demonstrate how some unknown factors have affected the improvement process. It is noted that important lessons can be learned from incompletely successful endeavors. Criteria for determining a company´s readiness for total-quality management are assessed
Keywords :
human factors; military systems; quality control; Boeing Military Airplanes; human equation; total-quality management; total-quality-commitment program; Airplanes; Assembly; Business; Contracts; Costs; Equations; Government; Humans; Manufacturing; Military aircraft;
Conference_Titel :
Aerospace and Electronics Conference, 1989. NAECON 1989., Proceedings of the IEEE 1989 National
Conference_Location :
Dayton, OH
DOI :
10.1109/NAECON.1989.40490
