DocumentCode
3089695
Title
A service system design in plastic industry Guangdong Plastics Exchange´s e-commerce service
Author
Lin Hong ; Ying Jiang ; Wei Lu ; Shaohan Lin
Author_Institution
Sch. of Manage., Beijing Normal Univ., Zhuhai, China
fYear
2013
fDate
17-19 July 2013
Firstpage
160
Lastpage
163
Abstract
In this paper, we introduce the Guangdong Plastics Exchange´s e-commerce application. The GDPE´ e-commerce services include the B2B electronic transaction service, the Internet-based customer service, the logistics service, the goods charge financial service and the information service. The GDPE´s innovation transaction model includes the trading method, the trading time, and the varieties of the transactions, the transaction settlement, the trading rules and the process of entering the GDPE´s electronic market. We also give an example of transaction. Some functions of the logistics center are presented. At last, the GDPE´s future view of e-commerce is introduced.
Keywords
Internet; customer services; electronic commerce; logistics; marketing data processing; plastics industry; B2B electronic transaction service; GDPE electronic market; GDPE innovation transaction model; Guangdong plastics exchange e-commerce service; Internet-based customer service; goods charge financial service; information service; logistics service; plastic industry; service system design; transaction settlement; Consumer electronics; Educational institutions; Indexes; Logistics; Plastics; Plastics industry; B2B; GDPE; GPI;
fLanguage
English
Publisher
ieee
Conference_Titel
Service Systems and Service Management (ICSSSM), 2013 10th International Conference on
Conference_Location
Hong Kong
Print_ISBN
978-1-4673-4434-0
Type
conf
DOI
10.1109/ICSSSM.2013.6602496
Filename
6602496
Link To Document