Title :
A service system design in plastic industry Guangdong Plastics Exchange´s e-commerce service
Author :
Lin Hong ; Ying Jiang ; Wei Lu ; Shaohan Lin
Author_Institution :
Sch. of Manage., Beijing Normal Univ., Zhuhai, China
Abstract :
In this paper, we introduce the Guangdong Plastics Exchange´s e-commerce application. The GDPE´ e-commerce services include the B2B electronic transaction service, the Internet-based customer service, the logistics service, the goods charge financial service and the information service. The GDPE´s innovation transaction model includes the trading method, the trading time, and the varieties of the transactions, the transaction settlement, the trading rules and the process of entering the GDPE´s electronic market. We also give an example of transaction. Some functions of the logistics center are presented. At last, the GDPE´s future view of e-commerce is introduced.
Keywords :
Internet; customer services; electronic commerce; logistics; marketing data processing; plastics industry; B2B electronic transaction service; GDPE electronic market; GDPE innovation transaction model; Guangdong plastics exchange e-commerce service; Internet-based customer service; goods charge financial service; information service; logistics service; plastic industry; service system design; transaction settlement; Consumer electronics; Educational institutions; Indexes; Logistics; Plastics; Plastics industry; B2B; GDPE; GPI;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2013 10th International Conference on
Conference_Location :
Hong Kong
Print_ISBN :
978-1-4673-4434-0
DOI :
10.1109/ICSSSM.2013.6602496