• DocumentCode
    3089989
  • Title

    The effects of characteristics of corporate blog on tourists´ lodging intention An example of bed and breakfast

  • Author

    Chen Yu-Chen ; Shang Rong-An ; Huang Shuan-Yeh

  • Author_Institution
    Dept. of Bus. Adm., Soochow Univ., Taipei, Taiwan
  • fYear
    2013
  • fDate
    17-19 July 2013
  • Firstpage
    450
  • Lastpage
    455
  • Abstract
    Tourists may rely on external information to make various decisions. By understanding the relation between information source characteristics and decision making, tourist operators can improve their communication and marketing efforts. Some businesses use corporate blog as a communication platform to engage their customers with the companies. Researches about the causal relationship between corporate blog and business marketing performance, yet, are scant. Based on 143 samples collected by questionnaire survey, this study found that vividness, interactivity of the blogs impact B&Bs´ lodging intention via the mediation of the sense of intimacy; and that direction (positive/ negative) of product reviews posted in the blogs directly impact the lodging intention.
  • Keywords
    Web sites; marketing; travel industry; B&B lodging intention; bed and breakfast; business marketing performance; communication platform; corporate blog characteristics; decision making; information source characteristics; marketing efforts; product reviews; tourist lodging intention; tourist operators; Blogs; Business; Computers; Educational institutions; Internet; Loading; Multimedia communication; bed and breakfast; corporate blog; lodging intention;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Systems and Service Management (ICSSSM), 2013 10th International Conference on
  • Conference_Location
    Hong Kong
  • Print_ISBN
    978-1-4673-4434-0
  • Type

    conf

  • DOI
    10.1109/ICSSSM.2013.6602509
  • Filename
    6602509