Title :
Application of sevice sector organization standards for highspeed railway operation and management
Author :
Chen Rui-ying ; Xu Yu-de ; Li Hai-feng ; Zhou Yu ; Shi Bo-sheng ; Jin Yong-xiang
Author_Institution :
Key Lab. of Road & Traffic Eng., Tongji Univ., Shanghai, China
Abstract :
With the development of high-speed railways in China, it is necessary to promote standardization in operation and management to achieve acknowledge of the international society. On the basis of systematic theory and process approach, considering that railway transportation industry belongs to service sector instead of secondary industry, a system is established with the applications of Standard System of Organization in Service Sector. It elaborates the building progress of the standard system and discusses the necessity and significance of establishing high-speed railway operation and management standard system in China.
Keywords :
organisational aspects; railways; service industries; standards; transportation; high-speed railway operation; management standard system; railway transportation industry; service sector organization standard; Industries; Maintenance engineering; Organizations; Rail transportation; Standards organizations; high-speed railway; operation and management; organization of service sector Introduction; standard system; standardization;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2013 10th International Conference on
Conference_Location :
Hong Kong
Print_ISBN :
978-1-4673-4434-0
DOI :
10.1109/ICSSSM.2013.6602559