DocumentCode
3092913
Title
Factors influencing the Youth attitudes toward group-buying websites
Author
Huang Suping ; Chen Liping
Author_Institution
Dept. of Marketing, Capital Univ. of Econ. & Bus., Beijing, China
fYear
2013
fDate
17-19 July 2013
Firstpage
174
Lastpage
178
Abstract
Group-buying on the websites were widely used for B2C transactions by the Youth in China in these years. The names of the group-buying websites were the hot words that people always were talking about. The business model can bring a excellent cash flow and has huge market prospects. As a result, thousands of group-buying websites were built in China. But the increasingly fierce competition makes them get into trouble. The group-buying websites have to rethink the business model right now. They should undertake careful and thoughtful research to investigate how to be unique among the jungle constitutes by these group-buying websites. Actually, group-buying behavior is a relatively complex process between sellers and buyers. Both of them can influence the happening of group-buying behavior. This paper pays attention to the Youth in China. The fact is that the Youth is one of the most important customer groups. We tried to investigate the factors influencing the Youth´s attitude to group-buying websites. We carried out a questionnaire survey to the undergraduate students in many universities. In the survey, several variables were involved, including the prices of commodities or services, social influence, fears of opportunism and so on. The results show that social influence is a really significant factor which effects whether the Youth use some group-buying website or not. Service quality is also very important to the process and there is mediating effect between social influence and users´ attitudes toward group-buying websites by service quality. In the last section, we address our suggestion to improve the competitive capability of the group-buying websites.
Keywords
Web sites; electronic commerce; social aspects of automation; B2C transaction; China; Web site competitive capability; business model; business-to-consumer transaction; cash flow; customer group; group-buying Web site; group-buying behavior; market prospect; service quality; social influence; undergraduate students; youth attitude; Context; Educational institutions; Information security; Privacy; Reliability; e-commerce; group-buying; service quality; social influence;
fLanguage
English
Publisher
ieee
Conference_Titel
Service Systems and Service Management (ICSSSM), 2013 10th International Conference on
Conference_Location
Hong Kong
Print_ISBN
978-1-4673-4434-0
Type
conf
DOI
10.1109/ICSSSM.2013.6602644
Filename
6602644
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