The collaborative conflict management style and cultural diversity in DGSS supported fuzzy tasks: an experimental investigation

In today´s global economy organizations are increasingly resorting to culturally diverse groups of individuals to cope with the challenges of a global market. Often, group decision support systems (GSS) are utilized in the process. The performance of these technology-assisted meetings might be subject to the impact of the conflict management style that group members adopt and the cultural backgrounds of the participants. This study examines the possibility that cultural diversity may have a moderating effect on the relationship between the collaborative conflict management style and group performance in a distributed GSS (DGSS) environment.