A dynamic theory of collaboration: a structural approach to facilitating intergovernmental use of information technology

Author

Black, Laura J. ; Cresswell, Anthony M. ; Luna, Luis F. ; Pardo, Theresa A. ; Martinez, Ignacio J. ; Thompson, Fiona ; Andersen, David F. ; Canestraro, Donna S. ; Richardson, George P. ; Cook, Meghan

Author_Institution

Montana State Univ., Bozeman, MT, USA

fYear

2003

fDate

6-9 Jan. 2003

Abstract

This paper explores the dynamics of trust, collaboration, and knowledge sharing in the context of a multi-governmental, interorganizational project to design and implement a new information system. Drawing on research and a case study of a successful project, the authors construct a system dynamics model and simulate a base case scenario. They then explore several scenarios in which trust, knowledge of other agencies´ work, and skill in meeting facilitation are varied, and they theorize about why certain facilitation attributes and objects can effectively build cross-boundary trust and collaboration.

Keywords

government data processing; groupware; information technology; cross-boundary collaboration; cross-boundary trust; information system; information technology; intergovernmental IT use; interorganizational project; knowledge sharing; system dynamics model; Collaboration; Collaborative work; Context modeling; Documentation; Educational institutions; Government; Information systems; Information technology; Project management; Technological innovation;

fLanguage

English

Publisher

ieee

Conference_Titel

System Sciences, 2003. Proceedings of the 36th Annual Hawaii International Conference on

Print_ISBN

0-7695-1874-5

Type

conf

DOI

10.1109/HICSS.2003.1174222

Filename

1174222