DocumentCode :
3104612
Title :
Where´s the beep? A case study of user misunderstandings of RFID
Author :
King, Jennifer ; Selcukoglu, Aylin
Author_Institution :
Sch. of Inf., Univ. of California, Berkeley, CA, USA
fYear :
2011
fDate :
12-14 April 2011
Firstpage :
192
Lastpage :
199
Abstract :
Radio frequency identification (RFID) technology is increasingly being incorporated into everyday objects. This case study examines three examples - credit cards, transit cards, and the U.S. e-Passport - given ubiquitous computing power through the addition of RFID. We explored user comprehension of RFID technology generally and these implementations specifically to understand if and how the addition of this technology transformed subjects´ experiences with these objects. By exploring whether or not the new implementations preserved prior expectations of use, we sought to understand what experiences subjects drew upon to create new mental models for engaging with them. As all three of the objects we examine stored personal or financial information, we were specifically interested to understand how individuals dealt with the novel privacy risks introduced by RFID. We distill our findings into general recommendations for designers contemplating embedding ubiquitous computing into everyday objects, particularly those that manage personal or financial information.
Keywords :
radiofrequency identification; risk analysis; security of data; ubiquitous computing; RFID; U.S. e-passport; credit cards; radio frequency identification technology; transit cards; ubiquitous computing; Cognitive science; Context; Credit cards; Interviews; Privacy; Radiofrequency identification; Security; RFID; contextual integrity; mental models; privacy; risk; ubicomp; ubiquitous computing; user expectations;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
RFID (RFID), 2011 IEEE International Conference on
Conference_Location :
Orlando, FL
Print_ISBN :
978-1-4244-9607-5
Type :
conf
DOI :
10.1109/RFID.2011.5764621
Filename :
5764621
Link To Document :
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