• DocumentCode
    3118790
  • Title

    Adoption of enterprise information system (EIS) in Malaysian small and medium enterprises (SMEs)

  • Author

    Hashim, Rabia ; Majeed, Abu Bakar Abdul ; Ahmad, Jawad ; Rahim, M. Abdul ; Kaliannan, M. ; Teo, Soo Kng ; Yi-Chen Lan ; Kuppusamy, M.

  • Author_Institution
    Res. Manage. Inst., Univ. Teknol. MARA, Shah Alam, Malaysia
  • fYear
    2012
  • fDate
    23-26 Sept. 2012
  • Firstpage
    425
  • Lastpage
    430
  • Abstract
    Enterprise information systems (EIS) are commonly adopted by large corporations rather than small ones because of the former´s financial ability. However, in the Information Era, non-adoption is not an option for any firm size hence, the aim of this paper is to assess the adoption of EIS in small and medium enterprises (SMEs) in Malaysia. One thousand questionnaires were sent to the respondents that were identified through purposive sampling technique. Two hundred and twenty or 22% completed ones were returned. The findings revealed that 48.8% of the SME´s in Malaysia have implemented the EIS platform between 2003-2005 and 28.8% have been utilizing the enterprise system before the year 2000. This implies that SMEs are early adopters of EIS and as such, should not have any problems with efficiency and productivity. Maintaining the organizational performance through information and communication technologies utilization would further enhance the SME´s competitive advantage.
  • Keywords
    competitive intelligence; information systems; organisational aspects; productivity; sampling methods; small-to-medium enterprises; EIS platform; Malaysian small and medium enterprises; SME competitive advantage; enterprise information system; firm size; former financial ability; information and communication technologies utilization; organizational performance; productivity; sampling technique; Companies; Economics; Educational institutions; Information systems; Information technology; Knowledge management; ICT; Malaysia; SME; enterprise information system; information management; innovation;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Business, Engineering and Industrial Applications (ISBEIA), 2012 IEEE Symposium on
  • Conference_Location
    Bandung
  • Print_ISBN
    978-1-4577-1632-4
  • Type

    conf

  • DOI
    10.1109/ISBEIA.2012.6422920
  • Filename
    6422920