A Study of Language-Action Perspective as a Theoretical Framework for Web Services

This dissertation contributes to the services science discipline by examining appropriateness of Language- Action Perspective (LAP) as a theoretical framework for web services, the technology component of services science. This research consists of three inter-dependent studies. The first study (completed) investigates whether LAP constructs can describe and explain the web services architecture. Findings from this study indicate that there is a lack of mechanisms to generate conversation specifications that guide interactions among services. Conversation specifications are crucial for developing large-scaled enterprise integration solutions using web services. The second study (work-in-progress) builds on this finding and demonstrates the appropriateness of LAP constructs to access design knowledge to develop web service solutions for enterprise integration. The third study (work-in-progress) evaluates the usefulness of LAP constructs to develop effective web service solutions (artifact developed in the second study).