Title :
Principles for the design of cooperative spoken human-machine dialogue
Author :
Bernsen, Niels Ole ; Dybkjaer, H. ; Dybkjaer, L.
Author_Institution :
Centre for Cognitive Sci., Roskilde Univ., Denmark
Abstract :
The paper presents a consolidated set of 24 principles of cooperative spoken human machine dialogue which are based on the development and controlled user testing of the dialogue component of the Danish dialogue system as well as on comparison with human human dialogue theory. Potentially, the principles could be used as effective and systematic dialogue development and evaluation tools both during early design and in later phases of dialogue evaluation
Keywords :
human factors; interactive systems; natural language interfaces; natural languages; speech processing; Danish dialogue system; controlled user testing; cooperative spoken human machine dialogue design; dialogue component; dialogue evaluation; evaluation tools; human human dialogue theory; systematic dialogue development; Cognitive science; Control systems; Costs; Digital signal processing; Guidelines; Man machine systems; Natural languages; Prototypes; System testing; Telephony;
Conference_Titel :
Spoken Language, 1996. ICSLP 96. Proceedings., Fourth International Conference on
Conference_Location :
Philadelphia, PA
Print_ISBN :
0-7803-3555-4
DOI :
10.1109/ICSLP.1996.607465
