• DocumentCode
    3122583
  • Title

    TINA-like solutions for implementing computer telephony services

  • Author

    Utsunomiya, Eiji ; Horiuchi, Hiroki ; Oda, Toshikane

  • Author_Institution
    KDD R&D Labs. Inc., Saitama, Japan
  • fYear
    1999
  • fDate
    1999
  • Firstpage
    280
  • Lastpage
    286
  • Abstract
    This paper focuses on the application of a distributed processing technique to computer telephony (CT) services. A click-to-dial service and its extensions are the target of our study. These services are implemented while taking into account key TINA service architecture concepts in session management, information models and computational models and separation in service access and usage. We consider technical issues for building CT services on a distributed processing environment and attempt to find needed solutions. The results of our study show that the distributed processing technique, based on component concepts, makes it easy to build and extend CT services and also that the TINA service architecture is applicable to ordinary telephony services and advanced CT services
  • Keywords
    computer telephony integration; distributed object management; information networks; telecommunication network management; CT services; TINA; click-to-dial service; component concepts; computational models; computer telephony services; distributed processing; information models; service access; service architecture; session management; Application software; Buildings; Companies; Computational modeling; Distributed processing; Information management; Message service; Telecommunication computing; Telecommunication services; Telephony;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Telecommunications Information Networking Architecture Conference Proceedings, 1999. TINA '99
  • Conference_Location
    Oahu, HI
  • Print_ISBN
    0-7803-5785-X
  • Type

    conf

  • DOI
    10.1109/TINA.1999.789998
  • Filename
    789998