DocumentCode
3122583
Title
TINA-like solutions for implementing computer telephony services
Author
Utsunomiya, Eiji ; Horiuchi, Hiroki ; Oda, Toshikane
Author_Institution
KDD R&D Labs. Inc., Saitama, Japan
fYear
1999
fDate
1999
Firstpage
280
Lastpage
286
Abstract
This paper focuses on the application of a distributed processing technique to computer telephony (CT) services. A click-to-dial service and its extensions are the target of our study. These services are implemented while taking into account key TINA service architecture concepts in session management, information models and computational models and separation in service access and usage. We consider technical issues for building CT services on a distributed processing environment and attempt to find needed solutions. The results of our study show that the distributed processing technique, based on component concepts, makes it easy to build and extend CT services and also that the TINA service architecture is applicable to ordinary telephony services and advanced CT services
Keywords
computer telephony integration; distributed object management; information networks; telecommunication network management; CT services; TINA; click-to-dial service; component concepts; computational models; computer telephony services; distributed processing; information models; service access; service architecture; session management; Application software; Buildings; Companies; Computational modeling; Distributed processing; Information management; Message service; Telecommunication computing; Telecommunication services; Telephony;
fLanguage
English
Publisher
ieee
Conference_Titel
Telecommunications Information Networking Architecture Conference Proceedings, 1999. TINA '99
Conference_Location
Oahu, HI
Print_ISBN
0-7803-5785-X
Type
conf
DOI
10.1109/TINA.1999.789998
Filename
789998
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