DocumentCode :
3122583
Title :
TINA-like solutions for implementing computer telephony services
Author :
Utsunomiya, Eiji ; Horiuchi, Hiroki ; Oda, Toshikane
Author_Institution :
KDD R&D Labs. Inc., Saitama, Japan
fYear :
1999
fDate :
1999
Firstpage :
280
Lastpage :
286
Abstract :
This paper focuses on the application of a distributed processing technique to computer telephony (CT) services. A click-to-dial service and its extensions are the target of our study. These services are implemented while taking into account key TINA service architecture concepts in session management, information models and computational models and separation in service access and usage. We consider technical issues for building CT services on a distributed processing environment and attempt to find needed solutions. The results of our study show that the distributed processing technique, based on component concepts, makes it easy to build and extend CT services and also that the TINA service architecture is applicable to ordinary telephony services and advanced CT services
Keywords :
computer telephony integration; distributed object management; information networks; telecommunication network management; CT services; TINA; click-to-dial service; component concepts; computational models; computer telephony services; distributed processing; information models; service access; service architecture; session management; Application software; Buildings; Companies; Computational modeling; Distributed processing; Information management; Message service; Telecommunication computing; Telecommunication services; Telephony;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Telecommunications Information Networking Architecture Conference Proceedings, 1999. TINA '99
Conference_Location :
Oahu, HI
Print_ISBN :
0-7803-5785-X
Type :
conf
DOI :
10.1109/TINA.1999.789998
Filename :
789998
Link To Document :
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