DocumentCode :
3129593
Title :
Symbiotic Service Guidance and its application to transport services
Author :
Itaya, Satoko ; Yoshinaga, Naoki ; Tanaka, Ryo ; Konishi, Tsuyoshi ; Doi, Shin-ichi ; Yamada, Koji ; Davis, Peter
Author_Institution :
NEC C&C Innovation Initiative, Ikoma, Japan
fYear :
2012
fDate :
22-25 Oct. 2012
Firstpage :
893
Lastpage :
899
Abstract :
This paper describes the development of a Symbiotic Service Guidance (SSG) system, and its application to a multi-modal transport system. The basic idea of symbiotic service guidance is to provide guidance to both service users and service providers in a way which supports the adaptation of supply and demand toward mutually satisfactory states. In this paper, we present a model scenario which can be used for testing symbiotic guidance methods in public transport systems. As a specific example, we implement a simulation of a local public transport system in Nara, Japan. The simulation results show that SSG can achieve a large improvement of satisfaction for both service users and service providers.
Keywords :
automated highways; customer satisfaction; recommender systems; supply and demand; Japan; Nara; SSG system; local public transport system; multimodal transport system; mutually satisfactory states; recommendation system; service quality; supply and demand; symbiotic service guidance; Cities and towns; Computational modeling; Monitoring; Real-time systems; Schedules; Symbiosis; Vehicles; ITS; recommendation system; service guidance; service quality; simulation;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Local Computer Networks Workshops (LCN Workshops), 2012 IEEE 37th Conference on
Conference_Location :
Clearwater, FL
Print_ISBN :
978-1-4673-2130-3
Type :
conf
DOI :
10.1109/LCNW.2012.6424079
Filename :
6424079
Link To Document :
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