Title :
An Integrated Healthcare Enterprise Information Portal and Healthcare Information System Framework
Author :
Hsieh, S.L. ; Lai, Feipei ; Cheng, P.H. ; Chen, J.L. ; Lee, H.H. ; Tsai, W.N. ; Weng, Y.C. ; Hsieh, S.H. ; Hsu, K.P. ; Ko, L.F. ; Yang, T.H. ; Chen, C.H. ; Chen, C.H.
Author_Institution :
Inf. Syst. Office, Nat. Taiwan Univ. Hosp., Taipei
fDate :
Aug. 30 2006-Sept. 3 2006
Abstract :
The paper presents an integrated, distributed healthcare enterprise information portal (HEIP) and hospital information systems (HIS) framework over wireless/wired infrastructure at National Taiwan University Hospital (NTUH). A single sign-on solution for the hospital customer relationship management (CRM) in HEIP has been established. The outcomes of the newly developed outpatient information systems (OIS) in HIS are discussed. The future HEIP blueprints with CRM oriented features: e-learning, remote consultation and diagnosis (RCD), as well as on-line vaccination services are addressed. Finally, the integrated HEIP and HIS architectures based on the middleware technologies are proposed along with the feasible approaches. The preliminary performance of multi-media, time-based data exchanges over the wireless HEIP side is collected to evaluate the efficiency of the architecture
Keywords :
customer relationship management; health care; medical information systems; middleware; telemedicine; CRM; National Taiwan University Hospital; e-learning; healthcare information system framework; hospital customer relationship management; integrated healthcare enterprise information portal; middleware technologies; multimedia; on-line vaccination services; outpatient information systems; remote consultation; remote diagnosis; time-based data exchanges; wired infrastructure; wireless infrastructure; Cities and towns; Data security; Electronic learning; Hospitals; Information systems; Management information systems; Medical services; Picture archiving and communication systems; Portals; USA Councils;
Conference_Titel :
Engineering in Medicine and Biology Society, 2006. EMBS '06. 28th Annual International Conference of the IEEE
Conference_Location :
New York, NY
Print_ISBN :
1-4244-0032-5
Electronic_ISBN :
1557-170X
DOI :
10.1109/IEMBS.2006.260715
