Domain visualization for dealing with complex information systems

Identifying, and successfully applying the right information system, requires an organisation to deal with a large number of heterogeneous issues, at a technical, organizational, and social level. Domain visualization is a key capability to allow the analysts and the stakeholders to navigate through the complexity of the solution space. In such a perspective, this paper introduces a goal-driven requirements engineering framework, and illustrates how it has been applied throughout an eGovernment project.