Enterprise Risk Management: A New Philosophy

There is a need to develop a risk management model for generic Operational Support Systems (OSS), preferably implemented on top of the eTOM framework. On closer inspection of the the eTOM framework it was discovered that risk management was virtually non-existent. After considering existing risk management recommendations such as the COSO KM framework, a need was identified for a new risk management paradigm. This paper presents the solution offered by the authors to serve the needs of not just the telecommunications industry, but any industry in need of a simple, logically structured risk management methodology.