Title :
Proactive Personality and Job Performance: Test of the Mediating Effects of Motivation in Service Industry
Author :
Huang, Yiqun ; Pan, Lushan
Author_Institution :
Zhejiang Univ., Zhejiang
Abstract :
This study examined a mediated model of the relationship between proactive personality and job performance (N=131). The model suggests that proactive personality was correlated with contextual performance, and proactive employees were more likely to be motivated by status striving, which, in turn, enabled them to perform better in contextual performance.
Keywords :
human resource management; industrial psychology; personnel; service industries; contextual performance; job performance; motivation; proactive employees; proactive personality; service industry; Cognition; Context modeling; Engineering profession; Industrial relations; Joining processes; Marketing and sales; Productivity; Remuneration; Technological innovation; Testing; job performance; motivation; proactive personality;
Conference_Titel :
Service Systems and Service Management, 2007 International Conference on
Conference_Location :
Chengdu
Print_ISBN :
1-4244-0885-7
Electronic_ISBN :
1-4244-0885-7
DOI :
10.1109/ICSSSM.2007.4280104