DocumentCode
3135610
Title
E-business customization strategy on the product attributes perspective
Author
Wu, Cedric Hsi-Jui ; Liao, Hsiao-Chun
Author_Institution
Dept. of Bus. Adm., Nat. Dong Hwa Univ., Hualien, Taiwan
fYear
2011
fDate
27-29 Dec. 2011
Firstpage
124
Lastpage
127
Abstract
With the popularity and technology improving of the Internet, customers could get a variety of information anytime. But, searching information may more difficult because of the information richness and diversity. Therefore, shopping online is more prone to expectancy-disconfirmation-the problem. In addition, Internet companies usually do not provide effective mechanisms for shopping. It makes customer´s shopping process time-consuming. Therefore, Internet companies can not accurately capture customer needs and product information, and can not provide effective personalized product services. This study proposes customization strategy based on personal online shopping products, customers only need to set preferences and the Internet companies can filter information on the goods as well as analysis. It can help customers quickly find the goods, and help Internet companies manage their sale strategy based on customer preferences.
Keywords
Internet; consumer behaviour; Internet; customer preferences; e-business customization strategy; personal online shopping products; product attributes perspective; Business; business model; customization strategy; product attributes;
fLanguage
English
Publisher
ieee
Conference_Titel
e-Education, Entertainment and e-Management (ICEEE), 2011 International Conference on
Conference_Location
Bali
Print_ISBN
978-1-4577-1381-1
Type
conf
DOI
10.1109/ICeEEM.2011.6137860
Filename
6137860
Link To Document