• DocumentCode
    3135610
  • Title

    E-business customization strategy on the product attributes perspective

  • Author

    Wu, Cedric Hsi-Jui ; Liao, Hsiao-Chun

  • Author_Institution
    Dept. of Bus. Adm., Nat. Dong Hwa Univ., Hualien, Taiwan
  • fYear
    2011
  • fDate
    27-29 Dec. 2011
  • Firstpage
    124
  • Lastpage
    127
  • Abstract
    With the popularity and technology improving of the Internet, customers could get a variety of information anytime. But, searching information may more difficult because of the information richness and diversity. Therefore, shopping online is more prone to expectancy-disconfirmation-the problem. In addition, Internet companies usually do not provide effective mechanisms for shopping. It makes customer´s shopping process time-consuming. Therefore, Internet companies can not accurately capture customer needs and product information, and can not provide effective personalized product services. This study proposes customization strategy based on personal online shopping products, customers only need to set preferences and the Internet companies can filter information on the goods as well as analysis. It can help customers quickly find the goods, and help Internet companies manage their sale strategy based on customer preferences.
  • Keywords
    Internet; consumer behaviour; Internet; customer preferences; e-business customization strategy; personal online shopping products; product attributes perspective; Business; business model; customization strategy; product attributes;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    e-Education, Entertainment and e-Management (ICEEE), 2011 International Conference on
  • Conference_Location
    Bali
  • Print_ISBN
    978-1-4577-1381-1
  • Type

    conf

  • DOI
    10.1109/ICeEEM.2011.6137860
  • Filename
    6137860